Our Best Words is a company that “wears two hats”. In defiance of the old saw, we both “can do” and teach and if called upon, can even “train the trainers.” We tap into a broad pool of talented translators and technical and marketing writing professionals from a wide range of disciplines bringing the most current know-how to your project and our classroom.
Ephraim King, Managing Director and CEO
Frank Ephraim King (also known as FE or Effie) has been a major player in the information development field since 1996. He served as team leader and project manager for documentation projects in many different fields including semiconductors, communications, information technology, military and civil aviation, medical technologies, virtualization, and cloud computing. Ephraim has taught extensively in the hi-tech community, and has several years’ experience training new technical writers. His teaching techniques include anecdotes and tips for success from his own real-life work experiences.
Ephraim holds a Master’s degree from the University of Florida and is active in several community organizations.
Jason Novich, Business Strategy Manager & Senior Lecturer
Jason Novich brings over 20 years’ experience in technical support, field application engineering, agile and waterfall project management, and product marketing and management. Jason has worked closely with large multinationals including IBM, Dell, and Cisco. Jason is also a successful Entrepreneur and had identified a niche market and successfully built his technical support company called TRA Computers from the ground up. Within three years, TRA Computers boasted over 100 satisfied customers with over $100K of annual revenue.
Jason holds a Bachelor of Science in Computer Science from Touro College; and Masters of Science degree in Technology Management and a Master Business Administration from the University of Maryland at College Park.
Elsa Benichou, Project Manager
Elsa brings over 6 years’ experience as a copywriter and community manager. A quick learner, Elsa freelanced for a communication agency during while a student. She went on to become a media buyer assistant, and project manager managing customer and carrier relationships and administering CRM systems and databases. Elsa is an empathic and talented worker who understands a company’s heart technically and helps this heart beat better.
Elsa is originally from France, has a BA degree in Communication and Media from the Netanya Academic College, and a Graphic Arts diploma from the High School of Advertising “HaBetsefer” in Tel Aviv.
Nadine Wildman, Marketing and Training
Nadine Wildmann is a senior level international marketing professional with expertise encompassing project management, website planning and development, social media, branding, marketing and online fundraising campaigns. Previous positions in Jerusalem include the Conservative Yeshiva in Jerusalem, the Pardes Institute, Versaware Technologies, The Learning Company and Accent Software. Experience in the U.S. includes Bozell Worldwide, Chiat/Day, D’Arcy Worldwide, Chrysler Imports, Continental Airlines, Canon Computers, Lorimar Television, McDonalds, and B’nei Akiva.
Nadine has an MBA from the Thunderbird School of Global Management and a BA in Mass Media Communications from UCLA.
Dov Smith, Marketing Coordinator
Dov currently promotes Our Best Words’ take-charge technical and marketing writing style and talented personnel to projects at a wide variety of hi-tech firms and Our Best Words courses to potential students in Israel and internationally.
Dov started out as a Quality Assurance and Quality Control hardware tester working on aircraft components and collision-alert technology software. He earned a Practical Engineer degree before beginning his service in the Israel Air Force.
After completing his military service, Dov took courses in marketing and business. During the global financial crisis, Dov completed a tour guide course for Israeli tour groups travelling abroad.
Daniel Feldman, Project and Training Manager
Daniel Feldman, based in New York, has been developing and delivering training programs for 25 years. He specializes in full project development, including analyzing business training needs, designing manuals and technical materials, delivering classroom and on-line courses, and providing post-training assessment and support. He is a certified MS Office Master Trainer and a certified Oracle SQL Programmer. He earned a Master of Science degree in Organizational Behavior from Polytechnic University, and a Bachelor of Arts in Computer Science from Brooklyn College.
Daniel has written extensively and taught courses in business ethics and in enhancing learning performance.
Isaac Cabelli, Mechanical Engineer and Technical Writer
Isaac Cabelli has more than 15 years of extensive experience both in technical and marketing writing about hi- tech electronic systems, operation, software, marketing, telecommunications, installation and maintenance manuals, IPB and GUI and as a senior mechanical engineer in the development and operation of systems for space, defense, aerospace and high technology semiconductor industry.
Isaac’s technical writing projects for leading companies included: Manuals, user guides, and training documentation for a diverse cross-section of Israeli companies including ELOP, IAI, Magal, Tadiran, Elta, Elbit and Ormat.
Isaac held several senior engineering positions working with multidisciplinary teams on the development of microwave landing systems, space telescopes, communication satellites, scientific satellites payloads and experiments, handling and robotic systems and medical instruments.
Isaac holds a B.Sc. Mechanical Engineering from the University of Concordia UVM, Montreal.
Tom Harris, MsM – Software and Quality Assurance (QA)
Tom Harris brings lengthy experience in Quality Assurance (QA) and software programming and helped register end-to-end secure pay TV system software. As group leader he directed support teams for static analysis, code review 2 patents. A long standing QA leader and embedded software programmer for Cisco/NDS, Tom trained Agile Scrum teams and product managers and implemented scrambler technologies for video set-up boxes for, and testing coverage tools.
Tom holds a B.S. in Engineering, with Honors from Swarthmore College and certifications as a Professional Scrum Master I (Scrum.org), Cisco Ninja Green Belt: Information and Code Security, and the Foundation Certificate in Software Testing (ISTQB).
Craig Preston, MSM, Computer Instructor
Craig Preston has been teaching computer skills privately since 1997 and is known for his patient attention to the needs of both novice and older students. He teaches computer basics (including Microsoft Windows, Word, Excel & Outlook) and photo editing to the new user, but can help the experienced user be more efficient in his/her work as well. Craig can also troubleshoot many computer problems, install programs, set up internet services, and implement Voice-Over IP (VOIP) telephone service.
Craig’s varied experience includes managing a software library, computerizing the financial planning departments at two major aerospace companies in the United States, and creating and designing a computerized inventory system for a major cosmetics company.
Volunteering is also important to Craig. He has trained physically challenged individuals on computers with the assistance of adaptive equipment, including ergonomic and special-size keyboards, head pointers, and foot-operated devices (mouse, keyboard, etc.).
Craig has a Master of Science in Management from Boston University with additional software, hardware, and IT training. He is also a certified:
- Certified Novell Administrator (CNA)
- CompTIA A+ certified PC Technician.
Yehudit Rouzaud, Editor and Assistant Trainer
Yehudit is one of Our Best Word’s own graduates of our flagship Information Development and Technical Writing course, Marketing Writing (MarCom) course and internship program. Yehudit brings an eye for detail and a talent for organization to overseeing the quality assurance of Our Best Words projects.
Yehudit has worked to develop manuals, e-learning materials, and classroom presentations, both for Our Best Words projects and for use in Our Best Words own courses.
Formerly a paralegal in the United States, Yehudit holds a Paralegal Certificate from the University of California, Los Angeles, and a Bachelor of Arts in Liberal Studies from California State University, Northridge.
Meir Schreiber, Project Manager and Software Engineer
Meir has over 23 years of experience in the software field, with wide experience in Project Management, Application Design and Architecture, System Analysis and Database Design and Implementation. Over the years, Meir has applied his knowledge to a variety of projects, in companies of various sizes, from startups to corporations.
Meir holds a Bachelor’s degree in Software engineering (cum laude), from the Jerusalem College of Technology, and is also registered as an Engineer in the Israeli association of Engineers.
Doug Greener, Public Relations Manager
Doug Greener has been involved in editing, public relations, advertising and direct marketing in Israel since 1971. Doug has worked for Shaare Tzedek Hospital and Hadassah Hospital as well as other clients through independent agencies.
He established MediawiSe Advertising in 1982, specializing in print advertising and direct mail. MediawiSe was the representative office of the Draft Worldwide international network of direct marketing agencies for over twelve years, servicing local and international clients.
Judith Collison, PhD, Senior Lecturer
Based in Boston, Dr. Judith Collison is an educator, philosopher, and an expert in critical thinking. Her specialties are professional development in mathematics education, performance-based and formative assessment, argumentation, and dialogue. She has worked with the AAAS 2061 team in analyzing science, math and technology materials for alignment with national benchmarks and standards, and is one of the authors of the Massachusetts Frameworks of Math, Science and Technology.
Judith earned her doctorate from the University of Massachusetts in Amherst in 1988, and served on the faculty of Williams College, Westfield State College, Massachusetts College of Liberal Arts and the University of Massachusetts. She has also worked as curriculum and assessment specialist at several educational non-profits, including TERC in Cambridge, MA, the Concord Consortium in Concord, MA, and the Center for Collaborative Education in Boston.
Eliram Braudo, API Specialist, Technical Writer and Translator
Eliram Braudo has worked in various high-tech industries since 1977, in the fields of real-time, computer embedded systems, programming in Assembler and C languages and their documentation including editing and maintaining reference manuals and integration guides, writing user guides, and editing and proofreading technical and scientific documentations in general using MS Word, Adobe FrameMaker/Acrobat, Oracle relational data base management system, and software configuration management tools.
For the past few years, Eliram has worked mainly in translation, both English to Hebrew and vice-versa, of technical, communications, legal, literary, and academic works (such as a PhD theses).
Eliram has served on the board of the Israel chapter of the STC (Society of Technical Communications), and is currently on the board of the Israel Translators Association. Eliram hold a Bachelor’s degree in Physics and a Master’s degree in Geophysical and Atmospheric Sciences, both from Tel Aviv University.
Scott Seltzer, Quality Assurance Manager
Scott Seltzer is passionate about Quality! Scott has worked as QA Manager for various companies since 1994. Scot’s hands-on approach to Quality Assurance combines technical expertise, creative tactics, and a compulsion to details with an intimate knowledge of the most up-to-date methodologies and best practices in software testing. Scott has successfully brought numerous quality products to market in the fields of mobile, telecommunications, multimedia, desktop software, handheld gadgets, Internet, and other client-server architectures.
Scott is also one of the most talented jugglers in Israel. He has performed for a past Prime Minister, Knesset members, and other dignitaries. His show combines outrageous danger, hilarious comedy, and patiently honed dexterity that makes keeping nine balls in the air look deceptively easy.
Scott holds a Bachelor of Science in General Studies from the University of Southern California.